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Airport ID Cards

Airport ID Cards

Approval is required by Flughafen Düsseldorf GmbH for the access to airside areas on foot or by vehicle, critical parts of the security restricted area as well as operational areas of the airport grounds and – within the scope of regular activities – to the landside areas in the terminal.

The Airport ID Office will issue Airport ID cards and/or licences for vehicles, equipment and bicycles respectively in accordance with the ID card & Apron Licensing Regulations and the Airport User Regulations as proof of authorisation.

Applications for Airport ID cards are to be made by the employer. Each application will be reviewed individually. No legal entitlement exists for receiving an Airport ID card or a vehicle licence (RFID tag).

All Airport ID cards and vehicle licences (RFID tags) for vehicles remain the property of Flughafen Düsseldorf GmbH.

How to find us

Address
Flughafen Düsseldorf GmbH
- Airport ID Office -
Frachtstraße 12
40474 Düsseldorf
Inner court of the old cargo building, entrance M, 2. floor

Opening times
Monday–Thursday 7:00–12:00
and 13:00–15:30
Friday 7:00–12:00
Closed Saturday, Sunday and on public holidays

Application forms

Who needs an Airport ID card?

As a general rule, all personnel working at DUS Airport and accessing the landside area in the terminal or the airside areas respectively or the critical areas of the security restricted area will need an Airport ID card.

Personnel entering the security restricted area for legitimate reasons only occasionally (max. 12 days in a calendar year), will be given a day pass (and will be accompanied).

All other personnel will need permanent Airport ID cards.

For the operation of a vehicle an additional driving permit issued by FDG is required.

Prerequisites

What are the prerequisites for applying for/receiving an Airport ID card?

There must be no security concerns. Applications for Airport ID cards will only be accepted for justified and approved activities at DUS Airport. Applications can generally only be submitted by a commercial entity, an authority, government body, an association or a legal person (in the following "company"). Flughafen Düsseldorf GmbH shall determine whether the proposed activity is an approved activity.

Persons for which applications for Airport ID cards are submitted must genuinely need the ID card for the performance of an approved activity for an authorised company. These persons must furthermore be directly employed by the company submitting the application and must – if applicable – hold legally required work and residence permits.

The Airport ID card remains the property of Flughafen Düsseldorf GmbH (FDG).

The ID card has a validity of max. 3 years. Companies with a registered office at the airport can receive ID cards with a max. validity of 3 years. Otherwise ID cards are valid for max. 1 year.

Prerequisite to receiving an Airport ID card for airside areas or critical parts of the security restricted area are:

  • Submission of an Airport ID card application
  • Submission of the original of a valid ID card (EU member states only) or passport, accompanied by a clear photocopy of same (residence documents and travel documents based on the applicant’s own merit will not be accepted)
  • Submission of a valid background check (report on findings) pursuant to Article 7 of the Aviation Security Act (i.e. LuftSiG) or submission of an application to carry out a background check pursuant to Article 7 of the Aviation Security Act (i.e. LuftSiG)
  • Submission of valid proof of participation in the Security Awareness Training pursuant to 11.2.6 of the Regulation Supplement (EU) 2015/1998 or similar documented proof pursuant to Nos. 11.2.3 to 11.2.5 and 11.5 of Regulation Supplement (EU) 2015/1998. Alternatively, a participation in the Security Awareness Training provided by Flughafen Düsseldorf GmbH
  • The participation in Ramp Safety Training provided by Flughafen Düsseldorf GmbH is mandatory for access to the apron
Proof of relevant liability insurance for activities that come under the Ground Handling Services Ordinance (BADV).

Application for an Airport ID card

How do I apply for an Airport ID card?

Make sure to always use our most current form for your Airport ID card application, which can be found under "Applications". The application must be completed as much as possible electronically. The application must be submitted in person, accompanied by all requested documentation at the Airport ID Office at least four weeks before commencing work.

The following must accompany the application:

  • Submission of the original of a valid ID card (EU member states only) or passport, accompanied by a clear photocopy of same (residence documents and travel documents based on the applicant’s own merit will not be accepted)
  • Signature of the applicant
  • Stamp and signature of the company submitting the application
  • Countersignature/approval by the ordering FDG department or domiciled company

Where the application is regarding an ID card for the airside area or critical parts of the security restricted area (ID card authorisation: V, SD, ZA, CH, R or hangars) and also a new submission (first time application), then the application can only be accepted in conjunction with a valid background check (result) or an application to conduct a background check.

The application supplement for the provision of an Airport ID card must be completed for authorisations to enter the cargo hall and/or additional access rights not listed on the ID card application (e.g. passenger boarding bridges, drinking water system, etc.).

Only fully completed original applications will be accepted by the Airport ID Office.

ID card authorisations

What ID card authorisations are there?

DUS Airport is subdivided into various areas, which are clearly marked on the Airport ID card, depending on the relevant authorisation of the holder. The following letters identify the areas the ID card holder is permitted to access:

V *

apron

Access right for the entire apron area from the recycling station to the airport train station (incl. GAT area).

SD **

security restricted area Departures

Access right for the Departures area of the terminal behind the screening checkpoints for passenger/persons other than passengers and items carried (piers/gates), including the aircraft docked to the passenger boarding bridges.

ZA **

customs area Arrivals

Access right for the Arrivals area, baggage carousels.

CH **

cargo hall

Access right for the cargo storage hall.

R *

runway ring road

Access right for the road from the airport train station to the recycling station.

4-10 **

hangar number

Access right for the relevant aircraft hangar along the aviation security line.

none

public terminal areas only

* Background check, security training and ramp safety training are mandatory

** Background check and security training are mandatory

All Airport ID cards receive an individual electronic encoding in line with professional requirements, which allows access to specific areas via electronic card readers. The ID card also includes electronic access to allocated personnel parking slots.

Carrying prohibited items

Carrying prohibited items into airside areas or critical parts of the security restricted area

The following task-related permits (depending on professional classification) are provided for the fulfilment of job-related tasks. These prohibited items must be stored safely and out of reach of unauthorised persons.

Category

Group of people/Professional categories

A

Flight crews (operating crews and dead head crews), air traffic personnel
of general/non-commercial aviation

B

Persons, who patrol security restricted areas in accordance with Article 5 Section 1 LuftSiG and who carry out security controls at security checkpoints and/or guard aircraft

C

Cleaning personnel

G

Food service personnel

J

Persons tasked with hunting and
animal/bird control

L

Loaders, freight handlers and catering personnel

N

Emergency services/fire brigade

O

Office (office personnel, trainer, etc.)

S

Sales personnel, suppliers and warehouse personnel

T

Technical service, technical operations personnel and craftsmen


Extensions and changes

How do I apply for an extension for my Airport ID card?

A new Airport ID card application must be filled out for ID card extensions. Please use our most current form, which can be found on our website under "Applications".

What do I do if my name changes?

You will need a new Airport ID card after a name change. A new Airport ID card application must be filled out for the new Airport ID card. Please use our most current form, which can be found under "Applications". Please submit the original of your completed Airport ID card application, accompanied by your official name change document or your updated national ID card alongside your old Airport ID card to the Airport ID Office. You will then receive a new Airport ID card with your new name.

Background check

What does a background check entail?

A background check of the applicant in accordance with Article 7 LuftSiG is mandatory for the provision of an Airport ID card with access rights to airside areas or the critical part of the security restricted area (Airport ID card category: V, SD, ZA, CH, R or hangars).

The Airport ID Office will forward the data of the applicant to the regional government in Düsseldorf as the applicable aviation authority. Where a valid background check (result) is submitted, the Airport ID Office will require written proof from the government department, which conducted the background check (result).

The following applies in general: One nationwide background check per person.

The background check is carried out by the applicable aviation authority in the form of requests/possible requests for information to various government agencies regarding any known facts from which concerns regarding attacks on the safety of air traffic could be construed if access were granted to airside areas or critical parts of the security restricted area. The personal background check includes the places of residence within the past 10 years. For persons, who have lived abroad within the past 5 years or are currently living abroad, the government office may request a police clearance record from the applicant.

Background checks are currently repeated every 5 years. The legal basis here is the Air Safety Background Check Act (LuftSiZÜV).

When do I need a background check?

You will need a valid background check in compliance with Article 7 LuftSiG if your job requires you to have access to airside areas or critical parts of the security restricted area and apply for a relevant Airport ID card (Airport ID card category: V, SD, ZA, CH, R or hangars).

You already have a relevant background check? Please submit written proof from the government department, which conducted the background check (result) to the Airport ID Office.

Alternatively, please apply for a background check at the Airport ID Office. Please use our most current form, which can be found on our website under "Applications".

How do I apply for a background check?

Please use our most current form for your background check application, which can be found on our website under "Applications". The application must be completed as much as possible electronically. The application must be submitted in person, accompanied by all requested documentation to the Airport ID Office 4 weeks before commencing work. The following must accompany the application:

  • Simultaneous submission of the application for an Airport ID card
    (only for first-time applications)
  • Submission of the original of a valid national ID card (EU member states only) or passport, accompanied by a clear photocopy of same
    (residence documents and travel documents based on the applicant’s own merit will not be accepted)
  • Applicant's signature
  • Incomplete applications will not be processed

Only fully completed original applications will be accepted by the Airport ID Office.

How do I receive the results of my background check?

The result of your background check will be sent to you as the person concerned by post or email from the regional Dusseldorf government.

The Airport ID Office will receive the result from the regional government in electronic form (without the findings on which the result is based). The Airport ID Office will then notify your employer that your Airport ID card is ready for collection, provided all mandatory training course were completed.

How do I extend the validity of my background check?

The background check must be repeated after five years. You are generally expected to apply for a new background check without official request. You will be deemed background checked in compliance with Article 5 Section 2 LuftSiZÜV until the availability of the repeated background check result, provided the recheck was applied for latest 3 months before the end of its validity.

The Airport ID Office will remind the employer in due time before the end of the validity of the current background check of the outstanding recheck.

Please note that this will be a reminder service only.

The responsibility for a timely recheck application submission (notwithstanding the request by the Airport ID Office) and for any repercussions due to a late recheck application lies solely with the applicant.

Training courses

When do I have to attend a Security Training?

You will need to pass a security training course in accordance with the Directive (EU) 2015/1998 No. 11.2.6 if your job requires you to have access to airside areas or critical parts of the security restricted area (Airport ID card category: V, SD, ZA, CH, R or hangars).

You have already passed a valid security training course in accordance with No. 11.2.6 of the Directive Supplement (EU) 2015/1998 or similar? Please submit written proof of your successful attendance to the Airport ID Office.

Alternatively, the Authorization and Certification department will be happy to accept your course registration via the event calendar, once you have completed your background check. Your employer/company will automatically receive the required access information, once your Airport ID card application has been received. Please send an email to verkehrstraining@dus.com if you have any questions.

Security training courses are currently repeated every 5 years. The refresher is also available as a web-based training course.

When do I have to complete a ramp safety training?

You will have to complete a ramp safety training if your job requires you to have
access to the apron (Airport ID card category: V).

The Authorization and Certification department will be happy to receive your registration via the event calendar. Your employer/company will automatically receive the required access information, once your Airport ID card application has been received. Please send an email to verkehrstraining@dus.com if you have any questions.

Security training courses are currently repeated every 5 years. The refresher is also available as a web-based training course.

Collecting your Airport ID card

Please bring your valid national ID card (EU member states only) or your passport when you come to collect your Airport ID card. Residence documents and travel documents based on the applicants own merit will not be accepted as ID.

If you receive a temporary parking ticket at the time of your application submission, then please bring it with you as well.

We will also need your old Airport ID card if you are coming to collect an Airport ID card renewal.

Returning your Airport ID card

When do I have to return my Airport ID card?

The Airport ID card must be returned immediately and in person to the FDG Airport ID Office if:

- The ID card is no longer valid,

- The ID card holder has failed to submit the background recheck application in time
 or clearance is rejected by the government office due to the result of the recheck,

- The ID card holder has not successfully passed the security training refresher,

- The ID card holder is no longer performing his tasks at the airport,

- The ID card holder is no longer employed by the registered employer,

- The Airport ID card is damaged and a new ID card must be requested,

- The ID card holder can no longer be positively identified from the ID card photo,

- There have been changes to the content of the ID card,

- The ID card holder is no longer permitted or required to access the airside areas or critical
parts of the security restricted area and therefore no longer needs the Airport ID card.

Airport ID cards are the property of Flughafen Düsseldorf GmbH. Please remember to return your Airport ID card to the Airport ID Office as soon as the reason for holding an Airport ID card no longer exists! The applicant company will be fined a reasonable fee for culpable late returns.

Additionally, the ID card holder will be FINED €150.00 by the Regional Dusseldorf government. Non-compliance with this legal requirement represents a misdemeanour offence in accordance with Article 18, Section 1 of the Air Safety Act and is punishable with a fine up to €10,000. Flughafen Düsseldorf GmbH as the airport operator is required to report such cases to the relevant Aviation Security Authority.

Flughafen Düsseldorf GmbH will additionally be entitled to commence criminal and civil proceedings based on retention of ownership of the Airport ID card.

Please don't allow that to happen!

How and where do I have to return my Airport IC card?

The Airport ID card must be returned to the Flughafen Düsseldorf GmbH/Airport ID Office in person or by registered mail.

Please remember that in case of a postal return of the Airport ID card, the burden of proof will lie with the sender.

Handling the Airport ID cards

Forgot to bring your ID card?

The Airport ID Office or (outside of regular office hours) the traffic manager on duty will provide you with a replacement ID card. The replacement ID card will be valid for one day.

The replacement ID card must be returned to the issuing office after use.

Your ID card is lost or was stolen?

Please notify the Airport ID Office immediately. Call: 0211 421-20720 or call the traffic manager on duty outside office hours: 0211-421-2220.

The Airport ID Office will furthermore need a written notification from you regarding the loss of the Airport ID card or alternatively a copy of the police report about the loss.

You are at work? Go to the Airport ID Office or (outside of regular office hours) the traffic manager on duty for a replacement ID card. It will be valid at most until the next business day of the Airport ID Office. The replacement ID card must be returned to the issuing office after use.

Your ID card is defective or damaged?

Please contact the Airport ID Office. Please not that you will have to submit a completed Airport ID card application if you have caused the damage yourself.

Using the Airport ID card

ID cards are:

- Valid only for authorised areas of the airport,

- Valid only for the service/work completion of approved tasks,

- Must be presented without request and be handed over to security personnel
  on request,

- Must not be manipulated or imitated,

- Stored diligently and protected against damage,

- Protected against theft, loss and/or unauthorised use,

- Must not be loaned or made available to third parties.

Access to airside areas and critical parts of the security restricted area is permitted only via dedicated doorways or via the screening checkpoints for persons other than passengers and items carried.

Make sure that no unauthorised persons gain access to airside areas and critical parts of the security restricted area when opening electronically secured doors. You are required to wait until the automatic door closes. Notify staff authorised to conduct controls if unauthorised access cannot be prevented.

Every ID card holder is required to ensure the correct handling of Airport ID card and to notify security personnel in case of suspected misuse.

Notwithstanding a specific suspicion, any ID card holder can be asked by security personnel to present or hand over the Airport ID card. Any refusal shall result in access to airside areas and critical parts of the security restricted area being denied. Should the person be located inside the airside areas and critical parts of the security restricted area at the time of refusal, then that person will be forced to leave the area and will be accompanied to the exit by security personnel.

ID card holders participating in air traffic as passengers are subject to Border Police and customs requirements/checks. The use of screening checkpoints for persons other than passengers and items carried is not permitted.

Photography and video recordings are not permitted for airside personnel or persons working in the critical part of the security restricted area (except for job-related purposes).

Duty to carry the Airport ID card

The Airport ID card must be worn clearly visible on outer clothing at chest height. Where other company ID cards are worn simultaneously, the Airport ID card must be worn in the foreground.

In the interest of security, you are required to look out for persons without a (valid) Airport ID card in security restricted access areas. Notify security personnel as needed.

Duty to notify

Please notify the Airport ID Office immediately in writing of any changes to the submitted information after submission/provision of the Airport ID card. These may include address changes or a temporary absence due to illness (permanent illness for more than 6 weeks), maternity leave, paternal leave, partial retirement, etc. 

Day passes

Who needs a day pass?

Day passes are issued exclusively to persons, who must access airside areas and critical parts of the security restricted area occasionally (max. 12 calendar days per year) for legitimate reasons and who work, deliver or visit on behest of the airport or its customers. These persons do not have to present a background check or attend Security Awareness Training or Ramp Safety Training courses.

A valid national ID card (EU member states only) or passport must be presented. Residence documents and travel documents based on own merit will not be accepted.

The day pass is valid only when the holder is accompanied by a holder of an Airport ID card with photograph.

How often can I get a day pass?

A day pass can be issued to an individual on max. 12 days per calendar year.

Where can I get a day pass?

Day passes can be requested from and issued by the following offices:

Gate 1, Gate 36, Terminal Issuing Office (Arrival level A)

Please have your valid national ID card of passport at hand.

Licences for vehicles, equipment and bicycles

What types of vehicles need a licence (RFID tag)?

All motorised vehicles and equipment, as well as company bicycles with or without road approval on the apron require a vehicle licence (RFID tag). The same applies for vehicles, equipment and company bicycles that remain on the airside.

Where can I get a vehicle licence (RFID tag)?

Contracted companies that need to drive on the apron one time or for a limited period for legitimate reasons will receive a temporary vehicle licence and will be accompanied to their deployment area by a guide vehicle.

Permanent vehicle licences must be applied for at the FDG Airport ID Office.

What are the prerequisites to apply for/receive a permanent vehicle licence (RFID tag)?

Applications for vehicle licences will only be accepted for justified and approved activities at DUS Airport. Depending on need and required duration of use, RFID tags with limited or max. validity of one calendar year can be requested. The request must be submitted by the applicant company. The request will be reviewed by FDG.

Vehicles licensed at DUS Airport must be roadworthy and have sufficient insurance cover. The following rules apply:

  • Road-legal vehicle: blanket insurance cover for EUR 50 million plus EUR 8 million
    for personal injury (per injured person)
  • For the completion of tasks outlined in the Ground Handling Service Act (BADV) using the road-legal vehicle,
    the coverage in general and the cover for personal injury must be increased to the minimum coverage in accordance with ground handling services
    or the difference in the coverage sums must be covered by an existing liability insurance for BADV activities
  • Non-road-worthy vehicles must generally be insured via a liability insurance
  • Damage to aircraft must not be exempted in the vehicle liability or the general liability insurance.

    The vehicle licence (RFID tag) remains the property of Flughafen Düsseldorf GmbH (FDG).
Road access to the apron is permitted for drivers, who hold a valid Airport ID card with apron access authorisation and a relevant public driving licence in addition to the vehicle RFID tag for the respective vehicle. Prerequisite to the operation of a vehicle on the apron is the possession of a personal airport driving license.

How do I apply for a vehicle licence (RFID tag) at the Airport ID Office?

Please use our most current form for your vehicle licence application, which can be found on our website under "Applications". The application must be completed as much as possible electronically. The application original must be submitted to the Airport ID Office alongside all requested documentation.

The following application requirements must be met:

  • Submission of the vehicle registration document for road-worthy vehicles and equipment
  • Submission of a valid UVV test certificate compliant with the DGUV directive for non-road-worthy
    vehicles and equipment
  • Stamp and signature of the company submitting the application
  • Countersignature/approval by the ordering FDG department or domiciled company
  • Under "Reason", state the type of use of the vehicle, for which the RFID tag is being requested.

    Only fully completed original applications will be accepted by the Airport ID Office.

When can I collect the vehicle licence (RFID tag) from the Airport ID Office?

You can collect the vehicle RFID tag from the Airport ID Office as soon as an Airport ID card with apron access right is submitted. Please note the opening times of the Airport ID Office.

You will additionally need a personal airport driving licence for the independent use of a vehicle, equipment or a company bicycle.

What do I do if I need to replace the windscreen?

Please request a new vehicle licence (RFID tag) from the Airport ID Office if the windscreen of your vehicle needs to be replaced. Please use our most current form, which can be found on our website under "Applications".

When and where to I have to return the vehicle licence (RFID tag)?

The RFID tag must be returned to the Airport ID Office immediately if:

  • The validity of the licence has expired,
  • There is no more need for the vehicle to access the apron,
  • Other requirements for holding a vehicle licence no longer apply.
The correct removal of the RFID tag from the vehicle and its destruction must be confirmed to the Airport ID Office in writing or via email.

Airport Driving licence

You will need a personal airport driving licence if you are to operate a vehicle, equipment or a company bicycle on the apron. Prerequisite for the licence is the possession of a relevant official driving licence for the operation of vehicles in public traffic areas and an Airport ID card with access right for the apron. The provision of an airport driving licence entails an induction training for the traffic-relevant safety rules on the apron (Ramp Safety Training) and the successful completion of a practical driving test in the presence of a Flughafen Düsseldorf GmbH traffic trainer.

Please send an email to verkehrstraining@dus.com for the application process, appointments, etc.

Non-compliance with guidelines

What will be the result of non-compliance with guidelines?

Flughafen Düsseldorf GmbH is entitled to enforce domiciliary right and withdraw ID cards with immediate effect in case of non-compliance with individual requirements. Depending on the type and severity of the breach, authorisation for access to or the operation of vehicles on the airport grounds can be rescinded temporarily or permanently.

In case of an apparent lack of security awareness, the Aviation Security Authority requires the attendance of a refresher of the Security Awareness Training (training in person, not online).

Furthermore, non-compliance with legal requirements may entail administrative offence proceedings to be taken by the Aviation Security Authority pursuant to Article 18, Section 1 of the Aviation Security Act (LuftSiG), which is punishable with a fine of up to EUR 10,000. Flughafen Düsseldorf GmbH as the airport operator is required to report such cases to the relevant Aviation Security Authority.

Flughafen Düsseldorf GmbH will additionally be entitled to commence criminal and civil proceedings based on retention of ownership of the Airport ID cards and vehicle licences (RFID tags).

Charges

Charges

How much will it cost?

Please refer to the relevantly valid list of FDG service charges (provided in the section Airport ID cards of the PDF List of Service Charges). 

The provision of a day pass is currently free of charge.

What are the payment procedures?

The applicant companies receive monthly invoices of all chargeable services in accordance with the relevantly valid list of FDG service charges (add-on services). Payment settlement via SEPA direct debit mandate (to be included in the ID card application) must be facilitated. Payments via bank transfer are to be effected immediately.